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Privacy Policy
Last updated: June 2026
Al Ibtikar Logistic Services we operates the website alibcargo.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using the Site or submitting a request to us, you agree to the practices described below.
Information we collect
We collect information you provide directly when you contact us or request a quote, which may include:
- Your name and the company you represent;
- Contact details (email address, phone or WhatsApp number);
- Shipment details you choose to share (origin and destination, cargo type, weight, dimensions, dates and related notes);
- Any other information you include in your message.
We may also collect limited technical information automatically (such as IP address, browser type and pages viewed) through cookies and similar technologies — see our Cookie Policy.
How we use your information
- To respond to your enquiry and prepare freight quotations;
- To arrange, coordinate and deliver the logistics services you request;
- To communicate with you about your shipments and our services;
- To meet legal, customs and regulatory requirements;
- To maintain and improve the Site.
Sharing your information
We do not sell your personal information. We share it only as needed to deliver our services — for example with airlines, carriers, customs authorities and overseas agents involved in handling your shipment — and where required by law. These parties receive only the information necessary to perform their role.
Data retention & security
We keep personal information only for as long as needed to provide our services and to meet legal and accounting obligations, after which it is securely deleted or anonymised. We apply reasonable organisational and technical measures to protect your information against loss, misuse and unauthorised access.
Your rights
You may request access to, correction of, or deletion of your personal information, and you may ask us to stop contacting you, by emailing info@alib.ae. We will respond in line with applicable UAE data protection law.
Contact
Al Ibtikar Logistic Services
Dubai, Business Bay, XL Tower, Office 1408, UAE
Email: info@alib.ae
Phone: +971 528 627 000
Services
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